iPhone -- More on iPhone Dropped Calls

Apple is reportedly working on a software fix for the dropped call problem described in my blog entry yesterday, 3G iPhone — Everything but a phone. This can’t happen soon enough. Since my blog entry yesterday, several readers have confirmed that they too have experienced similar dropped calls and poor call quality. According to the WSJ in its story “Apple Moves to Fix Problem Of Dropped Calls on iPhone”, we are not alone:

“The move by Apple could help address a chorus of online complaints from users who have said the device, one of the most eagerly anticipated electronics gadgets in years, suffers from an unusually high number of phone calls that are dropped in mid-conversation.”

Until Apple fixes the voice quality and dropped call problems, the iPhone is unsuitable for voice calling. Whether this is a simple software fix or a hardware problem, it has to be solved, pronto. As the WSJ observes:

“…the effectiveness and speed with which Apple comes up with a solution for the dropped calls could affect the long-term success of the iPhone, an important growth market for the company.”

 In the meantime, I’ve switched to another handset for all voice calls. According to a story in Business Week, others are doing the same! The difference is astounding. It’s not the network, but the iPhone, that’s dropping calls!